Polygon Payments Privacy Policy

Last Updated: May 10 2024

Thank you for visiting the Privacy Policy of Polygon Payments. This Privacy Policy explains how Polygon Payments (collectively, “Polygon Payments”, “we”, “us”, or “our”) collects, uses, and shares information about you (“you”, “yours” or “user”) when you access or use our websites (“Services”).

Users are responsible for any third-party data they provide or share through the Services and confirm that they have the third-party's consent to provide such data to us.

Information We Collect

We may collect and combine information about you when you access or use the Services, including:

Contact Information such as:

• First and last name
• Email address
• Phone number
• Address (street address, city, region, postcode)

Log and Usage Information: such as browser type you use, hardware model, operating system, IP address, unique device identifiers, access times, pages viewed, links clicked, and browsing behavior such as time spent, what site you came from, what site you visit when you leave us, and browsing behavior.

Account Information: if you create an account on the Services, we collect the information you provide to us related to the account, such as first and last name, username, password, and email address.

Transactional Information: such as items placed in your cart, products purchased, product details, shipping information, purchase price, purchased date and payment information.

How We Use Your Information

We use information we collect about you to provide, maintain, and improve our Services and other interactions we have with you. For example, we use the information collected to:

• Facilitate and improve our online experience;
• Provide and deliver products and services, perform authentication, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and product or Services-related notices;
• Process and deliver promotions;
• Respond to your comments and questions and provide customer service;
• If you have indicated to us that you wish to receive notifications or promotional messages;
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;
• Comply with our legal and financial obligations;
• Monitor and analyse trends, usage, and activities;
• Provide and allow our partners to provide advertising and marketing targeted toward your interests.

We use the Device Information collected to screen for potential risk and fraud, particularly by analyzing your IP address. It also helps us improve and optimize our Site by generating analytics on how customers browse and interact with the Site, and to assess the success of marketing and advertising campaigns.

How We May Share Information

We may share your Personal Information in the following situations:

Third Party Services Providers. We may share data with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with our business and internal operations like shipping and delivery, payment processing, fraud prevention, customer service, gift cards, experiences, personalisation, marketing, and advertising;

Change in Business. We may share data in connection with a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganisation, insolvency or bankruptcy, financing or sale of company assets;

To Comply with Law. We may share data to facilitate legal process from lawful requests by public authorities, including to meet national security or law enforcement demands as permitted by law.

With Your Consent. We may share data with third parties when we have your consent.

With Advertising and Analytics Partners. See the section entitled “Advertising and Analytics” below.

Advertising and Analytics

We use advertising and analytics technologies to better understand your online activity on our Services to provide personalised products and services that may interest you.

We may allow third-party companies, including ad networks, to serve advertisements, provide other advertising services and/or collect certain information when you visit our website. Third-party companies may use pseudonymised personal data (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website in order to provide advertisements about goods and services likely to be of interest to you, on this website and others.

Some third-party companies may also use non-cookie technologies, such as statistical IDs. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques.

Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.

Google Analytics

We use Google Analytics, an analytics service provided by Google. We use this service to help analyse how users use the Service, with a view to analyzing usage across devices and offering improvements for all users. To learn more about Google Analytics, please visit their Privacy Policy.

Your Rights

If you are a New Zealand resident, you have the right to request a copy of any personal information we hold about you and to ask for corrections if necessary. For inquiries or corrections, please contact us at hello@polygonpayments.co.nz.

Please note that we process your information to fulfill contracts (e.g., orders through the Site) and pursue our legitimate business interests.

Data Security

We implement commercially reasonable security measures designed to protect your information. Despite our best efforts, however, no security measures are completely impenetrable.

Data Retention

We store the information we collect about you for as long as necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Changes to this Privacy Policy

Polygon Payments may change this Privacy Policy from time to time. We encourage you to visit this page to stay informed. If the changes are material, we may provide you additional notice to your email address or through our Services. Your continued use of the Services indicates your acceptance of the modified Privacy Policy.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at hello@polygonpayments.co.nz